Privacy Policy
Last Updated: February 2026
This Privacy Policy describes how CyFuture Ltd ("we", "us", or "our") collects, uses, and shares your personal information when you use CyFuture ("Service").
1. Information We Collect
Information You Provide
- Account information (email address, name, company name)
- Client data you enter into the Service
- Documents you upload
- Communications with our support team
Information Collected Automatically
- Usage data and analytics
- Device and browser information
- IP address and location data
- Cookies and similar technologies
2. How We Use Your Information
We use the information we collect to: - Provide, maintain, and improve the Service - Process transactions and send related information - Send you technical notices and support messages - Respond to your comments and questions - Comply with legal obligations, including AML regulations
3. Data Sharing
We do not sell your personal information. We may share your information with: - Service providers who assist in operating the Service - Identity verification providers for AML compliance - Professional advisers (lawyers, accountants, auditors) - Law enforcement when required by law
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. We retain certain information as required by law, including AML records for at least 5 years after the end of the business relationship.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information, including encryption at rest and in transit. All data is stored in UK data centres.
6. Your Rights
Under UK GDPR, you have the right to: - Access your personal information - Correct inaccurate information - Delete your information (subject to legal retention requirements) - Restrict or object to processing - Data portability - Withdraw consent
To exercise these rights, contact us at support@cyfuture.co.uk.
7. Cookies
We use cookies and similar technologies to: - Keep you signed in - Remember your preferences - Understand how you use the Service - Improve the Service
You can control cookies through your browser settings.
8. International Transfers
Your information is stored and processed in the United Kingdom. We do not transfer personal data outside the UK except where necessary for the Service and with appropriate safeguards.
9. Children's Privacy
The Service is not intended for anyone under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
CyFuture Ltd Email: support@cyfuture.co.uk
For data protection enquiries, you may also contact the Information Commissioner's Office (ICO) at ico.org.uk.